At Moore Vets, we are committed to protecting your privacy and ensuring the confidentiality of the personal information you provide. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the UK General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following information:

•Personal Information: Your name, address, email address, phone number, and payment details when you register, book an appointment, or make a purchase.

•Pet Information: Details about your pet(s), including name, breed, age, medical history, and treatment records.

•Website Usage Data: Information about your visit to our website, such as IP address, browser type, pages viewed, and browsing behavior.

2. How We Use Your Information

We use your information for the following purposes:

•To provide veterinary services, including scheduling appointments and maintaining medical records for your pets.

•To process payments and issue invoices.

•To communicate with you about appointments, reminders, or services.

•To send updates, newsletters, or promotional offers (with your consent).

•To improve our website and services through analytics.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your data in the following cases:

•Service Providers: Trusted third-party companies that assist us in providing services, such as payment processing or IT support.

•Legal Requirements: When required by law or to protect the rights, safety, or property of Moore Vets, our clients, or others.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

•Access: Request a copy of the personal data we hold about you.

•Correction: Request corrections to inaccurate or incomplete data.

•Deletion: Request the deletion of your personal data where applicable.

•Restriction: Request the restriction of processing your data in certain circumstances.

•Objection: Object to the processing of your data for specific purposes.

•Data Portability: Request a transfer of your data to another organization or directly to you.

To exercise these rights, please contact us at the details below.

6. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online data transmission or storage system can be guaranteed 100% secure.

7. Cookies

Our website uses cookies to enhance your browsing experience and gather analytical data.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Moore Vets

Website: https://www.moorevets.co.uk/

Email: info@moorevets.co.uk

Phone: 01772 963837

Address: 639 Garstang Road Barton Preston PR3 5DQ